General Terms and Conditions

II. Scope of application - To whom do the Carbon Modifications GTC apply?

The scope of application defines exactly to whom these terms and conditions apply. The General Terms and Conditions of Carbon Modifications apply exclusively to B2C transactions. This means that only private end consumers - not business customers - are protected by this document.

Business customers must observe the separate B2B terms and conditions. The B2C T&Cs govern all purchases made via the official Carbon Modifications online store. This clear separation ensures that each customer group receives the appropriate legal protection.

The scope of application also determines which products and services are covered by these terms and conditions. All orders placed via the Website are subject to the currently valid version of the Terms and Conditions. Carbon Modifications reserves the right to update these terms and conditions periodically with reasonable notice.

III Contracting parties, conclusion of contract and correction options

The contracting parties are Carbon Modifications and the respective customer. A binding contract is concluded when the company sends an order confirmation by e-mail. Until then, your order is considered a binding offer on your part.

How contracts are legally concluded online at Carbon Modifications

The online checkout process follows a clear and legally compliant procedure. You select products, enter your details and check your order carefully. Only after clicking on the final „Buy“ button does your binding offer reach the company.

Carbon Modifications will then either accept or reject your order. Acceptance will be by a formal order confirmation email. If no confirmation is received, no contract has been concluded - and there are no costs for you.

IV. Contract language and contract text storage in accordance with the GTC

The contract language is German. Customers who require an English version of the General Terms and Conditions should use professional translation services. In the event of a dispute, however, the German version always takes legal precedence over all translations.

General Terms and Conditions English - Accessibility for international customers

Carbon Modifications explicitly recognizes the need for multilingual clarity. Although the official T&Cs are in German, the company supports international customers wherever possible. Providing a Terms and Conditions English version is part of the comprehensive customer service commitment.

V. Terms of delivery - What every customer is entitled to expect

The delivery conditions determine how and when your order arrives. Carbon Modifications only ships products via reputable logistics partners. Estimated delivery times are clearly displayed during the checkout process.

The terms and conditions stipulate that the delivery risk is transferred to the customer upon shipment. If a product is damaged in transit, the terms set out clear resolution procedures. Customers are never left without a fair solution if something goes wrong.

Delivery is available to addresses within the specified service regions. International deliveries may involve longer lead times and customs procedures. Always check your delivery address carefully before finalizing an order - errors can significantly delay delivery.

VII Vouchers - How to use discount codes correctly in accordance with the GTC

Carbon Modifications occasionally offers coupons and promotional codes to its customers. The Terms and Conditions section on coupons clearly outlines specific usage rules and restrictions. Understanding these rules will help you maximize your savings without any confusion.

Vouchers are generally valid for a limited period. They cannot be combined with other promotional offers unless this is expressly stated. The cash value of vouchers is usually excluded from redemption in favor of actual purchases.

With a clearly structured general terms and conditions template approach, the voucher conditions are formulated in a comprehensible and transparent manner. Expired or misused vouchers will not be recognized under any circumstances. Always read the voucher conditions carefully before redeeming them at the checkout.

VIII. Right of withdrawal - your most important and valuable consumer right

The right of withdrawal is one of the most powerful protections in EU consumer law. According to the Carbon Modifications General Terms and Conditions, you have 14 days to withdraw from your purchase. This right applies in full, without you having to give a reason.

The 14-day withdrawal period explained clearly and in detail

The 14-day withdrawal period begins as soon as you have received your goods. To exercise this right, you must clearly inform Carbon Modifications of your decision. A written notification by e-mail or letter is the recommended and safest way.

Once you have notified the company, you have a further 14 days to return the item. Carbon Modifications will process your refund promptly upon receipt of the returned goods. The refund will be made via the same payment method you originally used.

IX. Retention of title - Who owns the product until full payment has been made?

Retention of title means that Carbon Modifications retains legal ownership of goods until full payment has been received. This is a legally sound standard clause in any professionally drafted terms and conditions template. It effectively protects the seller in the event of non-payment.

As soon as you have made full payment, full ownership is transferred to you as the customer. Until then you are obliged to take reasonable care of the goods. Damaging or reselling goods before full payment has been made may have serious legal consequences.

This clause may seem strict at first glance - but it reflects responsible business practices. It ensures that Carbon Modifications can operate sustainably and fairly for all customers. Honest buyers have absolutely nothing to fear.

X. Damage in transit - What to do if your order arrives damaged?

Receiving a damaged product is deeply frustrating and annoying. Carbon Modifications takes this issue very seriously under its terms and conditions. The company has clear procedures in place to deal with transportation damage fairly and efficiently.

Always check your parcel on delivery before you sign for it. If you notice any obvious external damage, note this immediately on the delivery bill. This documentation is crucial for the subsequent processing of claims for damages.

In the event of hidden damage that is only discovered after opening, contact customer service immediately. Provide photos and a detailed description of the damage. The team will solve the problem quickly and fairly - because your satisfaction is genuinely important to Carbon Modifications.

XI. Warranty and guarantees - your legal rights as a consumer

Under German law, consumers are entitled to a two-year statutory warranty. Carbon Modifications fully complies with this legal obligation in its general terms and conditions. This means that defective products can be repaired, replaced or refunded within this period.

Statutory warranty rights in accordance with the Carbon Modifications GTC

The statutory warranty covers manufacturing defects that were present at the time of delivery. Damage caused by incorrect operation or normal wear and tear is not covered. Carbon Modifications assesses warranty claims professionally and fairly for each individual customer.

XII Dispute resolution - fair solutions for every conflict

Carbon Modifications prefers to resolve all disputes amicably and directly with customers. The T&Cs strongly encourage open communication as the first step in any dispute. Most issues can be resolved quickly with a simple contact to customer service.

Online dispute resolution in accordance with EU regulations and legal obligations

The EU has set up an Online Dispute Resolution (ODR) platform for consumers. Carbon Modifications refers to this important platform in accordance with EU regulations. Customers can access it at ec.europa.eu/consumers/odr for cross-border disputes.

Although the company is not legally obliged to participate in arbitration proceedings, it remains committed to fair solutions at all times. The GTC clearly sets out the company's position on all dispute resolution procedures. Transparency creates the deep trust that Carbon Modifications values as a company.

XIII Final provisions - Applicable law and severability clause

The final provisions of the Carbon Modifications GTC deal with the applicable law and contractual integrity. German law applies to all contracts concluded under these terms and conditions. International customers should be aware that German legal standards will govern any disputes.

The severability clause ensures that the rest of the contract remains in force even if part of the GTC is found to be invalid. This protects both parties from losing the entire contract because of a single problematic clause. It is an unmistakable feature of any professionally drafted general terms and conditions template.

A reliable general terms and conditions template provides a strong legal foundation. Such templates are widely available from legal experts and trade associations. They cover all the essential clauses required for legally compliant B2C or B2B businesses.

When you create general terms and conditions using a template, always adapt them to your specific company. Generic templates must be adapted to your products, services and delivery regions. A legal review is strongly recommended before you officially publish your terms and conditions.

Carbon Modifications' own GTC is an excellent example of a well-structured legal document. It covers every critical area of law without being unnecessarily complex. Companies that want to create professional general terms and conditions can use it as a valuable model.

FAQ - General Terms and Conditions of Carbon Modifications

FAQ 1: What do the General Terms and Conditions of Carbon Modifications cover?

The General Terms and Conditions of Carbon Modifications cover all aspects of the B2C-business relationship in full. This includes delivery, payment, warranty, rights of withdrawal and dispute resolution. Every customer is legally bound by these terms and conditions when placing an order.

FAQ 2: Where can I find the General Terms and Conditions in English?

The official General Terms and Conditions are published in German on the Carbon Modifications website. For an English version of the General Terms and Conditions, customers can use professional translation tools. However, the German version is always the legally binding document in the event of a dispute.

FAQ 3: What is the abbreviation General Terms and Conditions?

The abbreviation for General Terms and Conditions is „AGB.“ This abbreviation is universally recognized and widely used in German-speaking countries. The abbreviation AGB appears on legal documents, websites and invoices throughout the German-speaking world.

FAQ 4: Can I use a general terms and conditions template for my own company?

Yes, the use of professional general terms and conditions Template is a smart and efficient starting point. However, you need to adapt them to your specific business model and legal requirements. Always have your T&Cs checked by a qualified lawyer before you publish them.

FAQ 5: How do I create general terms and conditions for an online store?

To create general terms and conditions for an online store, start with a reliable legal template. Include all mandatory sections such as delivery, payment, withdrawal and warranty in full. Customize each section to your products and have the document reviewed by a legal expert.