II. Scope of application - To whom do the Carbon Modifications GTC apply?

The scope of application defines exactly to whom these terms and conditions apply. The General Terms and Conditions of Carbon Modifications apply exclusively to B2C transactions. This means that only private end consumers - not business customers - are protected by this document.

Business customers must observe the separate B2B terms and conditions. The B2C T&Cs govern all purchases made via the official Carbon Modifications online store. This clear separation ensures that each customer group receives the appropriate legal protection.

The scope of application also determines which products and services are covered by these terms and conditions. All orders placed via the Website are subject to the currently valid version of the Terms and Conditions. Carbon Modifications reserves the right to update these terms and conditions periodically with reasonable notice.

III Contracting parties, conclusion of contract and correction options

The purchase contract is concluded with Niclas Biederbeck-Schöttner, Oberflächentechnik Biederbeck-Schöttner, acting under Carbon Modifications, Hermann-Brack-Str. 7, 34497 Korbach.

The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog.

The contract is concluded as follows:

Upon selecting prepayment as the payment method, the contract is concluded with the sending of the order confirmation in text form.

When using instant payment systems (e.g., PayPal, Klarna, credit card, Amazon Pay, Apple Pay), the contract is concluded at the moment the customer confirms the payment instruction.

In all other cases, the contract is concluded by the acceptance of your order (order confirmation via email) or by the delivery of the goods.

IV. Contract language and contract text storage in accordance with the GTC

The contract language is German. Customers who require an English version of the General Terms and Conditions should use professional translation services. In the event of a dispute, however, the German version always takes legal precedence over all translations.

Terms and Conditions – Accessibility for International Customers

Carbon Modifications expressly acknowledges the need for multilingual clarity. Although the official General Terms and Conditions are written in German, the company supports international customers wherever possible. Providing an English version of the General Terms and Conditions is part of its comprehensive customer service commitment. To view the General Terms and Conditions in English, use the button in the bottom right corner, „English,“ to translate the entire website into English.

Prices, shipping costs, and payment

The prices stated on the product pages include statutory value-added tax and other price components.

In addition to the stated prices, we charge shipping costs for delivery. The shipping costs will be clearly communicated to you again in the shopping cart system and on the order page.

You have the payment options available in the shop (e.g., PayPal, credit card, Klarna).

V. Terms of delivery - What every customer is entitled to expect

The delivery terms specify how and when your order will arrive. Carbon Modifications ships products exclusively through reputable logistics partners such as DHL or GLS. The estimated delivery times are clearly displayed during the order and checkout process.

The terms and conditions stipulate that the delivery risk is transferred to the customer upon shipment. If a product is damaged in transit, the terms set out clear resolution procedures. Customers are never left without a fair solution if something goes wrong.

Delivery is available to addresses within the specified service regions. International deliveries may involve longer lead times and customs procedures. Always check your delivery address carefully before finalizing an order - errors can significantly delay delivery.

1. Delivery takes place within Germany and to the countries listed in the shop.
2. Estimated delivery times are provided during the checkout process.
3. Transfer of Risk: For consumers (B2C), the risk of accidental loss and accidental deterioration of the purchased goods during shipment only passes to you upon delivery of the goods to you. It makes no difference whether the shipment is insured or uninsured. However, if you have independently contracted a transport company that we have not named, the risk passes to you upon handover to this company.

VII Vouchers - How to use discount codes correctly in accordance with the GTC

Carbon Modifications occasionally offers its customers vouchers and promotional codes. The following section clearly outlines specific usage rules and restrictions. Understanding these rules will help you maximize your savings without any confusion.

1. ValidityVouchers and promotional codes are generally valid for a limited period. After this period expires, the right to the discount is forfeited.
2. CombinationVouchers cannot be combined with other promotions or discount codes unless expressly stated. Only one code can be redeemed per order.
3. Exclusion of paymentThe present value of vouchers is excluded from redemption in favor of actual purchases. Cash payment of the voucher value is not possible under any circumstances, nor is interest paid on the balance.
4. Minimum order valueIf a voucher is linked to a minimum order value, this value must also be met for the remaining items in the event of a partial return of goods (provided they are eligible for return). Otherwise, the discount will be retroactively canceled.
5. Abuse preventionWith a clearly structured approach, our voucher conditions are formulated to be understandable and transparent. Expired or misused vouchers will not be accepted under any circumstances.

NoteAlways read the specific voucher conditions carefully before redeeming them at checkout to ensure your discount is applied correctly.

VIII. Right of withdrawal - your most important and valuable consumer right

The right of withdrawal is one of the most powerful protections in EU consumer law. According to the Carbon Modifications General Terms and Conditions, you have 14 days to withdraw from your purchase. This right applies in full, without you having to give a reason.

The 14-day withdrawal period explained clearly and in detail

The 14-day cooling-off period begins once you have received your goods. To exercise this right, you must clearly inform Carbon Modifications of your decision. Written notification by email or letter is the recommended and safest method. Alternatively, you can find our form as a button in the footer or here.

Once you have notified the company, you have a further 14 days to return the item. Carbon Modifications will process your refund promptly upon receipt of the returned goods. The refund will be made via the same payment method you originally used.

1. Statutory right of withdrawal: You have the right to revoke this contract within fourteen days without stating any reasons. The revocation period is fourteen days from the day on which you or a third party named by you take possession of the goods.
2. Exclusion of the right of withdrawal for custom-made productsThe right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, in accordance with § 312g para. 2 no. 1 of the German Civil Code (BGB).
3. Application in Carbon Modifications: Since a large part of our products (unless they are pure stock items such as cleaning supplies or standardized DIY kits) are manufactured or finished only upon your specific customer request, a cancellation is excluded for these items. This applies in particular to all components for which you have individually determined the following configurations:

• Fabric type (e.g. Atlas, Köper, Spread Tow, etc.)
• Finish (e.g., High gloss, matte, or satin)
• Color (e.g., specific glaze or varnish requests)

Stock itemThe right of withdrawal shall only apply to items sold as pure stock items without any customization.

IX. Retention of title - Who owns the product until full payment has been made?

Retention of title means that Carbon Modifications retains legal ownership of goods until full payment has been received. This is a legally sound standard clause in any professionally drafted terms and conditions template. It effectively protects the seller in the event of non-payment.

As soon as you have made full payment, full ownership is transferred to you as the customer. Until then you are obliged to take reasonable care of the goods. Damaging or reselling goods before full payment has been made may have serious legal consequences.

This clause may seem strict at first glance - but it reflects responsible business practices. It ensures that Carbon Modifications can operate sustainably and fairly for all customers. Honest buyers have absolutely nothing to fear.

X. Quality Control, Incoming Inspection, and Transport Damage – What to Do If Your Order Arrives Damaged?

Receiving a damaged product is deeply frustrating and annoying. Carbon Modifications takes this issue very seriously under its terms and conditions. The company has clear procedures in place to deal with transportation damage fairly and efficiently.

Always check your parcel on delivery before you sign for it. If you notice any obvious external damage, note this immediately on the delivery bill. This documentation is crucial for the subsequent processing of claims for damages.

In the event of hidden damage that is only discovered after opening, contact customer service immediately. Provide photos and a detailed description of the damage. The team will solve the problem quickly and fairly - because your satisfaction is genuinely important to Carbon Modifications.

1. Highest Quality Standards: All products refined or manufactured by us undergo a strict, multi-stage quality control process to guarantee flawless workmanship and a first-class finish.
2. Incoming inspection of customer parts: If you send us your own components for finishing, we will carry out a documented incoming inspection immediately upon arrival. The condition of the parts will be recorded photographically for evidentiary purposes. These recordings serve as binding proof of pre-existing damage (e.g., cracks, breaks, or deep scratches) before the start of finishing.
3. Transport damage upon delivery: * We kindly ask you to report obvious transport damage (e.g., damaged packaging, cracks or breakage on the product) immediately to the delivery person and have it confirmed by them.

• Consumer notice: Failure to complain immediately does not have direct consequences for your statutory warranty rights. However, it makes it more difficult for us to assert our claims against the transport company.
• Proof of Burden Notice: Since we photographically document the condition of our goods when they leave our premises and the receipt of customer parts without gaps, the following applies: Damages that demonstrably did not occur within our area of responsibility and were not reported by the shipping service provider upon handover cannot be recognized as defects caused by us.

XI. Warranty and guarantees - your legal rights as a consumer

Under German law, consumers are entitled to a two-year statutory warranty. Carbon Modifications fully complies with this legal obligation in its general terms and conditions. This means that defective products can be repaired, replaced or refunded within this period.

Statutory warranty rights in accordance with the Carbon Modifications GTC

The statutory warranty covers manufacturing defects that were present at the time of delivery. Damage caused by incorrect operation or normal wear and tear is not covered. Carbon Modifications assesses warranty claims professionally and fairly for each individual customer.

XII Dispute resolution - fair solutions for every conflict

Carbon Modifications prefers to resolve all disputes amicably and directly with customers. The T&Cs strongly encourage open communication as the first step in any dispute. Most issues can be resolved quickly with a simple contact to customer service.

Online dispute resolution in accordance with EU regulations and legal obligations

The EU has set up an Online Dispute Resolution (ODR) platform for consumers. Carbon Modifications refers to this important platform in accordance with EU regulations. Customers can access it at ec.europa.eu/consumers/odr for cross-border disputes.

Although the company is not legally obliged to participate in arbitration proceedings, it remains committed to fair solutions at all times. The GTC clearly sets out the company's position on all dispute resolution procedures. Transparency creates the deep trust that Carbon Modifications values as a company.

XIII Final provisions - Applicable law and severability clause

The final provisions of the Carbon Modifications GTC deal with the applicable law and contractual integrity. German law applies to all contracts concluded under these terms and conditions. International customers should be aware that German legal standards will govern any disputes.

The severability clause ensures that the rest of the contract remains in force even if part of the GTC is found to be invalid. This protects both parties from losing the entire contract because of a single problematic clause. It is an unmistakable feature of any professionally drafted general terms and conditions template.

A reliable general terms and conditions template provides a strong legal foundation. Such templates are widely available from legal experts and trade associations. They cover all the essential clauses required for legally compliant B2C or B2B businesses.

When you create general terms and conditions using a template, always adapt them to your specific company. Generic templates must be adapted to your products, services and delivery regions. A legal review is strongly recommended before you officially publish your terms and conditions.

Carbon Modifications' own GTC is an excellent example of a well-structured legal document. It covers every critical area of law without being unnecessarily complex. Companies that want to create professional general terms and conditions can use it as a valuable model.

I. Scope - Professionals Only

1. These General Terms and Conditions (GTC) apply exclusively to contracts between Niclas Biederbeck-Schöttner, operating as Carbon Modifications, Hermann-Brack-Str. 7, 34497 Korbach (hereinafter referred to as „Seller“) and entrepreneurs within the meaning of § 14 BGB (German Civil Code), legal entities under public law, or special funds under public law (hereinafter referred to as „Buyer“).
2. Deviating, conflicting, or supplementary terms and conditions of the buyer shall only become part of the contract if the seller has expressly agreed to their validity in writing. This requirement for consent applies in any case, even if the seller carries out the delivery without reservation, with knowledge of the buyer's terms and conditions.

II. Offer and Conclusion of Contract

The purchase contract is concluded with Niclas Biederbeck-Schöttner, Oberflächentechnik Biederbeck-Schöttner, acting under Carbon Modifications, Hermann-Brack-Str. 7, 34497 Korbach.

1. The seller's offers are non-binding and without obligation. This also applies if the buyer was provided with catalogs, technical documentation, or cost estimates.
2. The buyer's order of goods is considered a binding contractual offer. The contract is only concluded upon the seller's written order confirmation (email is sufficient) or upon delivery of the goods.

III. No right of withdrawal

As these terms and conditions apply exclusively to B2B transactions (businesses), the buyer has no statutory right of withdrawal. Ordered goods – especially custom-made carbon components – are subject to acceptance.

V. Delivery and Transfer of Risk

1. Delivery is ex works (Korbach), which is also the place of fulfillment for the delivery and any subsequent performance.

2. The risk of accidental destruction and accidental deterioration of the goods shall pass to the buyer as soon as the goods have been handed over to the carrier, the freight forwarder, or any other person or entity designated to carry out the shipment (shipment purchase under Section 447 of the German Civil Code). This shall also apply in the case of partial deliveries or if the seller has assumed the freight costs.

VI. Duty to Inspect and Warranty

1. The statutory regulations apply to the warranty, unless otherwise stipulated below.
2. The buyer's warranty claims are contingent upon them having fulfilled their statutory duties of inspection and notification of defects (§§ 377, 381 of the German Commercial Code). The goods are immediately to inspect for quality and quantity discrepancies upon receipt. If a defect is found, it must be reported to the seller in writing (email is sufficient) immediately (within 3 business days of receipt at the latest). Hidden defects must be reported immediately upon discovery. If the buyer fails to conduct the proper inspection and/or defect notification, the seller's liability for the defect not reported in a timely manner is excluded.
3. The general statute of limitations for warranty claims is one year from delivery.
4. In case of defects, the seller shall provide warranty by repair or replacement at their own discretion.

VII. Extended Retention of Title

Until full payment of all present and future claims arising from the purchase agreement and an ongoing business relationship, the seller reserves title to the sold goods.

The buyer is authorized to resell and/or process the goods subject to retention of title in the ordinary course of business (e.g., to install them in vehicles). In this case, the buyer hereby assigns all claims arising from the resale to the seller in the amount of the invoice value. The seller accepts the assignment. (Meaning: If a customer processes your carbon into a car, sells the car, and then goes bankrupt, you have a claim to the money from their end customer).

VIII. Limitation of Liability

1. The seller is liable for damages – for whatever legal reason – in cases of intent and gross negligence.

2. In cases of simple negligence, the seller is liable only for damages resulting from injury to life, body, or health, as well as for damages resulting from the breach of a material contractual obligation. In the latter case, however, liability is limited to compensation for foreseeable, typically occurring damage. Liability for lost profits of the buyer is excluded.

IX. Warranty

1. The warranty period is 12 months from delivery.
2. The buyer is obligated to inspect the goods immediately upon receipt. Defects must be reported in writing within 3 business days, otherwise the assertion of warranty claims is excluded.
3. The seller has the option to choose between repair or replacement.
4. Backdoor protection: Warranty is excluded for defects arising from faulty installation, thermal overload (outside of specifications), or improper handling. Any claims are void if the buyer mechanically works on, chemically treats, or modifies the carbon part without written permission.
5. In the case of finishing customer-supplied parts, the supplier is not liable for defects attributable to the condition or material properties of the supplied part, provided these were not obviously recognizable by the supplier.

X. Transport damages and transfer of risk

1. The warranty period is 12 months from delivery.
2. The buyer is obligated to inspect the goods immediately upon receipt. Defects must be reported in writing within 3 business days, otherwise the assertion of warranty claims is excluded.
3. The seller has the option to choose between repair or replacement.
4. Backdoor protection: Warranty is excluded for defects arising from faulty installation, thermal overload (outside of specifications), or improper handling. Any claims are void if the buyer mechanically works on, chemically treats, or modifies the carbon part without written permission.

XI. Final Provisions and Jurisdiction

1. German law exclusively applies, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).

2. Jurisdiction: The place of performance and exclusive place of jurisdiction for all disputes arising from this contract is Korbach. (This forces the customer to come to you in Hesse if they want to sue – this deters many in advance).

3. If a provision of these Terms and Conditions is invalid, the rest of the contract remains unaffected (severability clause).