{"id":4205,"date":"2024-11-23T10:41:25","date_gmt":"2024-11-23T09:41:25","guid":{"rendered":"https:\/\/carbon-modifications.com\/?page_id=4205"},"modified":"2026-04-23T21:02:11","modified_gmt":"2026-04-23T20:02:11","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/carbon-modifications.com\/en\/allgemeine-geschaeftsbedingungen\/","title":{"rendered":"General Terms and Conditions (GTC) for online stores"},"content":{"rendered":"

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B2C General Terms and Conditions<\/p>\n<\/div><\/div><\/div>

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B2B Terms and Conditions<\/p>\n<\/div><\/div><\/div><\/div><\/div>

General Terms and Conditions B2C<\/h1><\/h2><\/div>
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General Terms and Conditions Carbon Modifications B2C (Business to Customer)<\/p>\n

Every reputable company must protect itself and its customers. Carbon Modifications' General Terms and Conditions serve precisely this purpose. They govern the entire legal relationship between the company and its B2C customers. Understanding them is not only advisable, but essential.<\/p>\n

Carbon Modifications is an established name in the carbon fiber product industry. Our terms and conditions are fair, transparent and legally compliant. Whether you are buying from us for the first time or are an existing customer, these rules will strengthen your position. This guide explains each section clearly and understandably.<\/p>\n<\/div>

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I. What are General Terms and Conditions? \u2013 GTC <\/h3>\n

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II. Scope of application - To whom do the Carbon Modifications GTC apply?<\/h3>\n
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III Contracting parties, conclusion of contract and correction options<\/h2>\n

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IV. Contract language and contract text storage in accordance with the GTC<\/h2><\/a><\/h3><\/div>

V. Terms of delivery - What every customer should expect<\/h2><\/a><\/h3><\/div>

VI Terms of payment - Secure and reliable transactions<\/h2><\/a><\/h3><\/div>

VII Vouchers - How to use discount codes in accordance with the GTC<\/h2><\/a><\/h3><\/div>

VIII. Right of withdrawal - your most important consumer right<\/h2><\/a><\/h3><\/div>

IX. Retention of title - Who owns the product until full payment has been made?<\/h3><\/a><\/h3><\/div>

X. Damage in transit - What to do if your order arrives damaged?<\/h2><\/a><\/h3><\/div>

XI. Warranty and guarantees - your legal rights as a consumer<\/h2><\/a><\/h3><\/div>

XII Dispute resolution - fair solutions for every conflict<\/h2><\/a><\/h3><\/div>

XIII Final provisions - Applicable law and severability clause<\/h2><\/a><\/h3><\/div>

As a corporate customer, please note our B2B terms and conditions.<\/strong><\/h4>\n

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I. What are general terms and conditions? - The meaning of GTC simply explained<\/h2>\n

The term General Terms and Conditions refers to legal regulations in German commercial law. Companies use them to define clear rules for all transactions. Without them, disputes can quickly become expensive and confusing for all parties involved.<\/p>\n

The General Terms and Conditions English translation is \u201eGeneral Terms and Conditions.\u201c In Germany and Austria, general terms and conditions are legally regulated in the German Civil Code (BGB). These laws consistently protect consumers from unfair or hidden contractual conditions.<\/p>\n<\/div>

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II. Scope of application - To whom do the Carbon Modifications GTC apply?<\/h2>\n

The scope of application defines exactly to whom these terms and conditions apply. The General Terms and Conditions of Carbon Modifications apply exclusively to B2C transactions. This means that only private end consumers - not business customers - are protected by this document.<\/p>\n

Business customers must observe the separate B2B terms and conditions. The B2C T&Cs govern all purchases made via the official Carbon Modifications online store. This clear separation ensures that each customer group receives the appropriate legal protection.<\/p>\n

The scope of application also determines which products and services are covered by these terms and conditions. All orders placed via the Website are subject to the currently valid version of the Terms and Conditions. Carbon Modifications reserves the right to update these terms and conditions periodically with reasonable notice.<\/p>\n<\/div>\n<\/div>

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III Contracting parties, conclusion of contract and correction options<\/h2>\n

The purchase contract is concluded with Niclas Biederbeck-Sch\u00f6ttner, Oberfl\u00e4chentechnik Biederbeck-Sch\u00f6ttner, acting under Carbon Modifications, Hermann-Brack-Str. 7, 34497 Korbach.<\/span><\/p>\n

The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog.<\/span><\/p>\n


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The contract is concluded as follows:<\/p>\n

Upon selecting prepayment as the payment method, the contract is concluded with the sending of the order confirmation in text form.<\/p>\n

When using instant payment systems (e.g., PayPal, Klarna, credit card, Amazon Pay, Apple Pay), the contract is concluded at the moment the customer confirms the payment instruction.<\/p>\n

In all other cases, the contract is concluded by the acceptance of your order (order confirmation via email) or by the delivery of the goods.<\/p>\n<\/div>\n<\/div>

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IV. Contract language and contract text storage in accordance with the GTC<\/h2>\n

The contract language is German. Customers who require an English version of the General Terms and Conditions should use professional translation services. In the event of a dispute, however, the German version always takes legal precedence over all translations.<\/p>\n

Terms and Conditions \u2013 Accessibility for International Customers<\/h3>\n

Carbon Modifications expressly acknowledges the need for multilingual clarity. Although the official General Terms and Conditions are written in German, the company supports international customers wherever possible. Providing an English version of the General Terms and Conditions is part of its comprehensive customer service commitment. To view the General Terms and Conditions in English, use the button in the bottom right corner, \u201eEnglish,\u201c to translate the entire website into English.<\/p>\n

Prices, shipping costs, and payment<\/b><\/p>\n

The prices stated on the product pages include statutory value-added tax and other price components.<\/p>\n

In addition to the stated prices, we charge shipping costs for delivery. The shipping costs will be clearly communicated to you again in the shopping cart system and on the order page.<\/p>\n

You have the payment options available in the shop (e.g., PayPal, credit card, Klarna).<\/p>\n<\/div>\n<\/div>

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V. Terms of delivery - What every customer is entitled to expect<\/h2>\n

The delivery terms specify how and when your order will arrive. Carbon Modifications ships products exclusively through reputable logistics partners such as DHL or GLS. The estimated delivery times are clearly displayed during the order and checkout process.<\/p>\n

The terms and conditions stipulate that the delivery risk is transferred to the customer upon shipment. If a product is damaged in transit, the terms set out clear resolution procedures. Customers are never left without a fair solution if something goes wrong.<\/p>\n

Delivery is available to addresses within the specified service regions. International deliveries may involve longer lead times and customs procedures. Always check your delivery address carefully before finalizing an order - errors can significantly delay delivery.<\/p>\n

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  1. Delivery takes place within Germany and to the countries listed in the shop.<\/li>\n
  2. Estimated delivery times are provided during the checkout process.<\/li>\n
  3. Transfer of Risk: For consumers (B2C), the risk of accidental loss and accidental deterioration of the purchased goods during shipment only passes to you upon delivery of the goods to you. It makes no difference whether the shipment is insured or uninsured. However, if you have independently contracted a transport company that we have not named, the risk passes to you upon handover to this company.<\/li>\n<\/ol>\n<\/div>\n<\/div>
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    VII Vouchers - How to use discount codes correctly in accordance with the GTC<\/h2>\n

    Carbon Modifications occasionally offers its customers vouchers and promotional codes. The following section clearly outlines specific usage rules and restrictions. Understanding these rules will help you maximize your savings without any confusion.<\/p>\n

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    1. Validity<\/b>Vouchers and promotional codes are generally valid for a limited period. After this period expires, the right to the discount is forfeited.<\/li>\n
    2. Combination<\/b>Vouchers cannot be combined with other promotions or discount codes unless expressly stated. Only one code can be redeemed per order.<\/li>\n
    3. Exclusion of payment<\/b>The present value of vouchers is excluded from redemption in favor of actual purchases. Cash payment of the voucher value is not possible under any circumstances, nor is interest paid on the balance.<\/li>\n
    4. Minimum order value<\/b>If a voucher is linked to a minimum order value, this value must also be met for the remaining items in the event of a partial return of goods (provided they are eligible for return). Otherwise, the discount will be retroactively canceled.<\/li>\n
    5. Abuse prevention<\/b>With a clearly structured approach, our voucher conditions are formulated to be understandable and transparent. Expired or misused vouchers will not be accepted under any circumstances.<\/li>\n<\/ol>\n

      Note<\/b>Always read the specific voucher conditions carefully before redeeming them at checkout to ensure your discount is applied correctly.<\/p>\n

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      VIII. Right of withdrawal - your most important and valuable consumer right<\/h2>\n

      The right of withdrawal is one of the most powerful protections in EU consumer law. According to the Carbon Modifications General Terms and Conditions, you have 14 days to withdraw from your purchase. This right applies in full, without you having to give a reason.<\/p>\n

      The 14-day withdrawal period explained clearly and in detail<\/h3>\n

      The 14-day cooling-off period begins once you have received your goods. To exercise this right, you must clearly inform Carbon Modifications of your decision. Written notification by email or letter is the recommended and safest method. Alternatively, you can find our form as a button in the footer or here. <\/p>\n

      Once you have notified the company, you have a further 14 days to return the item. Carbon Modifications will process your refund promptly upon receipt of the returned goods. The refund will be made via the same payment method you originally used.<\/p>\n

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      1. Statutory right of withdrawal: <\/b>You have the right to revoke this contract within fourteen days without stating any reasons. The revocation period is fourteen days from the day on which you or a third party named by you take possession of the goods.<\/li>\n
      2. Exclusion of the right of withdrawal for custom-made products<\/b>The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, in accordance with \u00a7 312g para. 2 no. 1 of the German Civil Code (BGB).<\/li>\n
      3. Application in Carbon Modifications:<\/b> Since a large part of our products (unless they are pure stock items such as cleaning supplies or standardized DIY kits) are manufactured or finished only upon your specific customer request, a cancellation is excluded for these items. This applies in particular to all components for which you have individually determined the following configurations:<\/li>\n<\/ol>\n